Privacy Policy

Welcome to Turela Skill's Privacy Policy. Your privacy is of paramount importance to us. This document outlines how we collect, use, and protect your personal information across our online education platform. By using Turela Skill, you consent to the data practices described in this policy.

Information We Collect

At Turela Skill, we are committed to collecting only the information that is necessary to provide you with a personalized and effective learning experience. The types of information we collect include:

Account Information: When you create an account, we collect details such as your name, email address, username, and password. This information is essential for account management and service delivery.
Learning Activities: We gather data on your interactions with our courses, including completion status, assessment results, and progress metrics. This helps us tailor our educational offerings to your needs.
Usage Data: We automatically collect information about your device, browser type, access times, and pages viewed. This data helps us understand how users engage with our platform and improve functionality.
Third-Party Information: Occasionally, we may receive data from third-party services integrated with our platform, such as social media or payment processors, to enhance your experience.

Use of Your Information

Your information is used to provide, maintain, and improve Turela Skill's services. We utilize collected data in the following ways:

Account Management: Personal data is crucial for creating and managing your account, enabling secure access and providing customer support.
Course Delivery: Information on your learning activities allows us to offer personalized course recommendations, track your progress, and provide certificates upon completion.
Analytics: Usage data helps us analyze user behavior and platform performance, guiding our efforts to optimize features and improve user satisfaction.
Personalization: We use your data to offer customized content and suggestions tailored to your learning preferences.
Communication: Your contact details enable us to send you important updates about our services, course suggestions, and promotional offers.

Data Collected Through External Tools

Turela Skill integrates various third-party services to enhance our educational offering. These services may collect data on your behalf, and we ensure that their practices comply with our privacy standards. Commonly used external tools include:

Analytics Tools: Third-party analytics services gather data on user interactions to help us understand platform usage and improve user experience.
Payment Processors: To facilitate secure transactions, we partner with reputable payment processing services that collect and manage payment information.
Social Media Integrations: Our platform may allow you to share your progress and achievements through social media, which involves data sharing with these platforms.

How We Protect Your Data

We implement rigorous security measures to safeguard your personal information. Our protocols include:

Secure Systems: We use advanced encryption technologies to protect data during transmission and storage, ensuring confidentiality and integrity.
Staff Training: Our team undergoes regular training in data protection practices to ensure they handle your information responsibly.
Regular Audits: We conduct frequent security audits to identify and address potential vulnerabilities within our systems.
Incident Response: In the event of a security breach, we have established procedures to contain the issue, notify affected users, and mitigate any damage.

Links to Other Websites

Our platform may contain links to external websites that are not governed by this privacy policy. We encourage you to review the privacy policies of these websites before providing any personal information. We are not responsible for the privacy practices or the content of external sites.

Privacy Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or regulatory requirements. Users will be notified of significant changes through our platform or via email. We recommend periodically reviewing this page to stay informed about how we protect your information.

Cookie Technologies

Turela Skill uses cookies and similar tracking technologies to enhance your learning experience. Cookies help us remember your preferences, track your course progress, and provide personalized content. You can manage your cookie settings through your browser, although disabling cookies may affect platform functionality.

Legal Basis for Data Processing

Our legal grounds for collecting and processing personal data include:

Contract Fulfillment: Processing is necessary for the performance of a contract with you, such as providing access to educational courses and services.
Legitimate Interests: We process data to pursue our legitimate interests, such as improving our platform and ensuring security, provided these interests are not overridden by your rights.
Legal Obligations: We may process data as required to comply with applicable laws and regulations.
User Consent: Where required, we obtain your consent for data processing, for instance, when sending marketing communications.